Terms of service

1. Introduction

Welcome to us.purelyyours.com! These Terms of Service (the "Agreement") govern your access to and use of our website, services, and products offered. By accessing or using our website, you agree to comply with and be bound by this Agreement. If you do not agree with any of these terms, you must immediately cease using the website.

2. Acceptance of Terms

By accessing, browsing, or making a purchase from us.purelyyours.com, you confirm that you have read, understood, and agree to these Terms of Service, our Privacy Policy, and any other documents referenced in these Terms.

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate and up-to-date product descriptions, including product information, pricing, and availability. However, we do not guarantee that all product descriptions or images are accurate, complete, or error-free.
  • Product Availability: Product availability is subject to change. We cannot guarantee stock availability, and we reserve the right to limit the quantity of products ordered or to refuse any order.

4. Pricing and Payment

  • Pricing: All prices for products listed on the website are in USD (United States Dollars) and inclusive of applicable taxes (e.g., sales tax). Prices are subject to change without prior notice.
  • Payment Methods: We accept payments via credit/debit cards, PayPal, and other secure payment options provided at checkout. All payment transactions are processed securely through third-party payment gateways.

5. Shipping and Delivery

  • Shipping Fees: Shipping charges will be calculated at checkout and are subject to change based on location and delivery method.
  • Delivery Time: Estimated delivery times will be provided at the time of purchase. Delivery times are based on the location of the delivery address and the selected shipping method. We are not responsible for delays caused by third-party carriers or external factors.
  • International Shipping: As our products are shipped from India, international shipping may incur additional customs duties or import taxes, which are the responsibility of the customer.

6. Returns, Replacements, and Refunds

Our Returns and Refund Policy applies to all transactions and is available [here](link to Returns Policy). For detailed information on returns, replacements, and refunds, please refer to that document.

  • Refunds: Please note that due to the international nature of our shipments, we do not offer refunds for returns due to unavailability of the receiver.
  • Damaged/Faulty Products: If a product is damaged or faulty (e.g., seal is broken), we can place a replacement order, but no refunds can be initiated. To initiate a replacement request, we require proof of the damage or fault in the form of pictures and videos.

7. User Account and Security

  • Account Creation: To make purchases or access certain services, you may need to create an account on the website. You agree to provide accurate and complete information during registration and to update it as necessary.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account.

8. Prohibited Activities

By using this website, you agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws, regulations, or third-party rights.
  • Posting false or misleading information or content.
  • Interfering with or disrupting the website, servers, or networks.
  • Using the website for fraudulent or illegal purposes.

9. Intellectual Property

All content on us.purelyyours.com, including but not limited to logos, images, text, graphics, and product descriptions, is the property of Purely Yours and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our explicit permission.

10. Disclaimers and Limitation of Liability

  • No Warranty: We do not guarantee that the website or its services will be error-free, uninterrupted, or free from viruses or other harmful components.
  • Limitation of Liability: To the fullest extent permitted by law, Purely Yours will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website or its products, even if we were advised of the possibility of such damages.

11. Indemnity

You agree to indemnify and hold Purely Yours, its affiliates, employees, agents, and licensors harmless from any claims, losses, or damages, including legal fees, arising out of or related to your use of the website, breach of these Terms, or violation of any rights of a third party.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically to stay informed of any changes.

13. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of India. Any disputes arising out of or relating to this Agreement will be resolved through binding arbitration, at a location determined by us, in accordance with the applicable laws of India.

14. Contact Us

For any questions regarding these Terms of Service or any other queries, you can contact us at:
Email: care@purelyyours.com
Phone: ‎+1(201)979-4477 (Monday to Sunday, 10 am to 7 pm EST)